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Order Tracking & Shipping

Order Tracking & Shipping

I haven’t received my order, where is it?

If you have not received your package or a notification that it has shipped, it is likely that one or
more products is on backorder. In the event that your order is on backorder, products will ship in 4-6 weeks from the date of purchase. You will receive an email notification when your order has been
shipped.

How do I track my shipment?

Once orders placed with Uniform Society have been processed, filled, and shipped from our warehouse, you will receive a shipping notification via email from Uniform Society. This notification will include a tracking number, which you can click to check the status of your package at FedEx.com.

How long will it take to receive my School Uniform order?

Any item with embroidery will ship within 5-8 business days of the final payment. Any in-stock
plain items will ship within 3-5 business days of final payment. Orders are shipped when complete, if possible. Any item on backorder will take approximately 4-6 weeks. Please note: These are average processing times, and may fluctuate depending on the season.

Can I pick up my order at the store?

Yes. If you’d like to pick up your order at the store, please specify “Ship to Store” when placing your
online order, or call our Customer Service department, open Monday-Friday 10:00-6:00 pm at 956-753-2527, info@uniformsociety.com.

Items shipped to store are subject to standard processing times (see above).

Can I expedite my shipment?

Yes, will depend on the season and products/customization in your order. Call our Customer Service department, open Monday-Friday 10:00-6:00 pm at 956-753-2527, info@uniformsociety.com.

Will my shipment arrive in time for school?

Orders placed and paid in full by August 1st are guaranteed for back to school delivery. Though
we’ll do everything we can to expedite processing, we cannot guarantee delivery of orders placed or paid for after August 1 for the start of school.